Overview

Monday.com Work OS is a highly customizable and collaborative platform designed to help managers oversee all team activities in one central location. With seamless integrations to your favorite tools and an intuitive drag-and-drop interface, you can create your perfect workflow while maintaining a clear, high-level view of your team’s progress. Communication and real-time updates are streamlined within the project space, eliminating the need to sift through endless email threads or messages.

How it works?

This user-friendly and highly effective project management platform might just change your perspective on Mondays.

Sleek, User-Friendly Boards

Monday.com offers a comprehensive overview of all your team’s activities through a series of boards, allowing you to track who is working on what. You can easily add tasks, prioritize them, and monitor progress—all in one seamless interface.

Pulse Check

On monday.com, users can add new entries, called “pulses,” to any task board. These pulses are fully searchable and can represent anything from a new task, meeting, client, or appointment that needs attention. You have the option to make them visible to the entire team or only select individuals. Additionally, within each pulse, you can @mention specific team members, ensuring they receive notifications in their emails.

Simple Drag-and-Drop Functionality

Organizing your pulses on monday.com is effortless with its drag-and-drop functionality. You can quickly move tasks to different teams, assign them to another supervisor, or reorder them within a list as priorities shift. This simplicity makes monday.com incredibly user-friendly and efficient for managing your workflow.

Personalized Customer Success Manager

For Enterprise users, monday.com offers a dedicated customer success manager who provides personalized support for any platform-related issues, available around the clock to assist you 24/7.

Tools for Collaboration

Onboard Your Clients

Monday.com enables you to invite clients as guests, allowing them to contribute directly within the pulses. This enhances collaboration by involving the client in the process while minimizing the need for emails and phone calls.

Collaborate Across Boards

On monday.com, users can comment or like posts within colleagues’ pulses, with real-time notifications ensuring everyone stays updated. These alerts can be sent to mobile devices, allowing team members to respond remotely and keeping communication smooth even when employees are out of the office.

Seamless Integrations and Teamwork

Monday.com effortlessly integrates with an extensive range of apps and tools to support your business in staying organized. You can sync Google Drive and Google Calendar, upload files directly from Drive, and link your calendar with your monday.com tasks. Convert Slack messages into tasks, upload files from Dropbox, and import data from Excel. Additional integrations include Trello, Asana, and Jira, making it easy to connect all your essential tools in one place.

Pricing

The cost of monday.com depends on the number of users you want to include and the package you choose.

One potential downside of monday.com’s pricing model is that it isn’t strictly per user. Instead, prices are based on tiers (3, 5, 10, 15, 25, 30, 40, 50, 100, and 200+ users). This means if you don’t have a round, divisible-by-five number of users (e.g., 12 users), you’ll either need to pay for 15 users or opt for the 10-user plan and decide which two employees to exclude.

For teams with more than 40 users, monday.com requires a custom quote. Generally, longer plans offer better value, with annual plans providing an 18% savings compared to monthly payments.

Data Collection and Privacy

All monday.com users have the option to opt out of providing personal data to the platform; however, the company reserves the right to change this policy at any time. While personal data is not required to access general information on the site, the platform does collect details such as your name, email, phone number, and any other information you choose to provide, including your photo, location, time zone, and job title.

The site also gathers data on how you use it, including the links you interact with and the integrations you utilize. To process transactions for the service, monday.com will require your payment details.

Additionally, the company’s log files collect information such as IP addresses, browser types, device types, ISP, date and time stamps, and other relevant data. Monday.com also uses cookies to enhance user experience and collect usage data.

Monday.com states that the data collected is used to enhance the service provided to users, may be transferred to other countries, and shared with subsidiaries or affiliated companies for storage or processing.

In terms of security, monday.com follows “generally accepted industry standards” to protect the personal data submitted to the platform. However, the company cannot guarantee absolute security or confidentiality of this data.

Apps

Monday.com provides desktop apps for both Windows and Mac, which are easy to download directly from the website. Setting up the apps is straightforward, and you can configure them to send notifications at any time. As a cloud-based platform, an internet connection is required to use monday.com. If you encounter any issues during setup or while using the desktop app, you can contact monday.com support at support@monday.com.

Monday.com provides mobile apps for both iOS and Android as well, available for free on Google Play and the App Store. These apps offer the same features and user-friendly experience as the desktop version of monday.com, ensuring seamless access and functionality on the go.

Help & Support

If you choose the enterprise service plan, you’ll have access to a dedicated customer support manager available 24/7. For all other users, monday.com can be reached via the support email at support@monday.com or by phone.

Additionally, the platform offers an online help form, an extensive self-service knowledge base, and daily live webinars for further assistance. There is also a comprehensive collection of FAQs and articles designed to guide you through using the platform seamlessly.

Bottomline

Managing an office, whether it’s a small team of 3 or a growing workforce of 250, comes with its own set of logistical and manpower challenges. The right tools can help keep everything running smoothly, and monday.com is an excellent choice. With its clean, user-friendly drag-and-drop interface, you can easily organize and navigate tasks across a customizable canvas. Plus, you can add guests and unlimited users to tasks, tag team members for instant updates, and ensure everyone stays in the loop.